Shipping policy

MAMMA MIA COVERS® – SHIPPING & DELIVERY POLICY (USA)

Last updated: June 2026

1. Order Processing

All orders are processed within 1-2 business days after they are placed. Orders are fulfilled and dispatched Monday through Friday, excluding weekends and public holidays.

Depending on the product type, weight, and destination, we may use UPS, USPS, or FedEx as the carrier. Orders for fabric swatches are shipped via USPS.

Once your order leaves our fulfillment center, a tracking number will be provided. Please note that it may take up to 24 hours for tracking information to become available on the carrier’s website.

By placing an order, you agree to the terms of this Shipping Policy.

2. Shipping Methods & Delivery Time

Transit times vary depending on the destination and selected shipping method. While we strive to ensure your order arrives as quickly as possible, delivery times are estimates and not guaranteed.

We reserve the right to select the most efficient shipping method available at the time of dispatch.

FTC Compliance Note: In accordance with the Federal Trade Commission (FTC) Mail Order Rule, if we experience unexpected delays and cannot ship your order within the estimated timeframe specified at checkout (or within 30 days if no timeframe is provided), we will notify you promptly via email. You will be provided with the option to either consent to the delayed shipping date or cancel your order for a full refund.

3. Multiple Shipments

If you ordered multiple items, they may ship from different warehouses and arrive in different shipments on different dates. Please expect to receive all the products unless we have notified you of an item cancellation.

4. Shipping Within the United States

We offer free standard shipping on all orders over $99 within the contiguous United States.

Please keep in mind that deliveries to Alaska, American Samoa, the Federated States of Micronesia, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the Virgin Islands, the Armed Forces Americas, the Armed Forces Europe, and the Armed Forces Pacific are not eligible for free shipping; the shipping cost is determined by the carrier. Furthermore, due to limited logistics choices in some areas, delivery may take longer than usual.

All orders with shipping addresses outside of the contiguous United States are shipped via USPS or UPS, depending on your selection at checkout.

At this time, we do not offer international shipping. Customers in Canada may visit mammamiacovers.ca to place their orders.

5. Address Accuracy Disclaimer

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect or undeliverable address provided by the customer.

If you notice an error after submitting your order, please contact our Customer Support Team as soon as possible at support@mammamiacovers.com. While we will make every effort to assist, address changes cannot be guaranteed once the order has been processed.

6. Title, Risk of Loss, and Delivery Issues

All purchases from our Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you, the purchaser, immediately upon our delivery of the merchandise to the common carrier (UPS, USPS, or FedEx). Please note that Mamma Mia Covers® is not responsible for lost or delayed packages once they are in the possession of the carrier. However, we will assist in filing a claim or tracing the shipment upon request.

If your tracking information indicates that your order has been delivered to the address provided at checkout, but you have not received it, the carrier's automated delivery confirmation (e.g., GPS timestamp or status update) shall serve as conclusive proof of delivery. Mamma Mia Covers® cannot issue refunds or replacements for packages that are marked as "Delivered" by the carrier but are subsequently lost or stolen (e.g., victims of "porch piracy").

If you experience a delivery issue, please contact the carrier directly to open an investigation. You may also reach out to our Customer Support Team at support@mammamiacovers.com within 14 days of the listed delivery date, and we will make reasonable business efforts to assist you in tracing the shipment or filing a carrier claim.

7. Delivery Delays & Holiday Season Notice

While we work diligently to meet our estimated delivery timelines, unexpected delays may occur due to factors beyond our control, such as severe weather, natural disasters, or carrier disruptions.

During the holiday season (typically late November through December), delivery volumes increase nationwide, and carriers may experience extended transit times. We appreciate your understanding and will make every reasonable effort to support you in these situations.

8. Shipping Partners

Orders may be fulfilled and shipped either directly from our own fulfillment centers or from the facilities of trusted logistics partners. Regardless of the shipping origin, all teams involved in processing and dispatching your order are carefully vetted to ensure they meet our standards of quality, reliability, and data protection.

9. Contact

For any shipping-related questions, please contact us at: support@mammamiacovers.com