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Returns & Exchanges

We want you to be completely happy with your purchase. Our goal is to provide a pleasant shopping experience that will encourage you to come back for years to come. If you receive a product that you do not like or that does not match your décor, our knowledgeable support team is only a phone call or email away and will walk you through our simple return policy. We want you to get exactly what you want, and with our world-class product selection, you can be confident that you will find the right product for you. 

You may return within 30 days for a refund or exchange, less shipping costs. All sales are considered final after 30 days from the original shipment date. 

Once we are notified of your intent to return your order, you will have 7 days from the date of your return notification to send us back the item(s). 

*Please note that returning shipping labels for non-contiguous USA shipping addresses (Alaska, American Samoa, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands) and Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, and Armed Forces are NOT FREE. The cost of the return shipping label is determined by UPS and USPS rates and will be deducted from the refund amount. 

*Please keep in mind that Fabric Swatch Sets are not refundable. 

*We will not be able to provide you with a return shipping label if you live in Canada and want to return the order to the United States. 

NOTE: RETURNS/EXCHANGES Refunds will be issued in the same form as the original payment method.

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Return refund conditions (less original shipping costs, if applicable): 

  • Returns must be in resellable condition.
  • The item(s) must come with the original packaging and paperwork. 
  • Item(s) cannot be worn, scratched, soiled, stained, washed, or have pet hair on them. 
  • The item(s) cannot be modified (including removal of care or law labels). 
  • Return shipping costs are not refundable. 

 

Return Instructions: 

  1. Reach out to our support team via phone, email, or chat to get a prepaid return label. Kindly complete the form below and we will contact you with instructions within one business day. 2. Print the label and stick it to the box in which the item(s) arrived, or another box of the same size. Please ensure that any out-of-date shipping labels and bar codes are removed. 
  2. Send the package back to our warehouse. 

 

Return Shipping Option 1: 

Return the package to our warehouse for a refund or an exchange. You will be responsible for the shipping costs using your preferred courier. 

Please use a trackable shipping service or purchase shipping insurance if you don't want to use our return label.

 

Return Shipping Option 2: 

Return the package with our convenient PRE-PAID shipping label service. The cost of the return label, which typically costs $10-$25 via UPS Ground depending on weight, will be deducted from your refund. 

  • Your label will be emailed to you within 24 hours. 
  • Print the label and stick it to the box in which the item(s) arrived, or another box of the same size.
  • If you are unable to print on your own, your local UPS store may be able to assist. 
  • Please ensure that any out-of-date shipping labels and bar codes are removed. 
  • Drop off the package at any authorized UPS shipping location (including UPS drop boxes and UPS stores). 

Information for our valued customers who want to exchange the product(s) the second time. 

In some rare cases, you may wish to exchange some items from the exchange order that you initially requested and received. We'd like to set your expectations for the shipping cost of the second exchange order. If you want to send us back the exchanged order for another exchange, you will be asked to pay for a return label (1st exchange order) and shipping cost for the 2nd exchange order. 

You can order product swatches from our website. We truly believe it will benefit you in your purchasing decision. Our customer support team is always available to assist you, so please do not hesitate to reach out. 

Thank you for choosing Mamma Mia Covers! 
We hope that you will share your thoughts and ideas with us. 
We strive to provide you with the highest quality products and service!
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    Our Mille Righe Collection includes recliner slipcovers, love seat slipcovers, washable sectional covers, and other items that are made of 60% cotton and 40% polyester. They are breathable and tear-resistant. Learn more.

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    Items from this collection are made from 60% cotton, 35% polyester, and 5% elastane. They will protect your furniture from wear and tear, spills, and other issues. Learn more.

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Chaise Lounge Slipcover, Jacquard 3D Collection

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