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Returns & Exchanges

 

We truly believe that you will love our slipcovers as much as we do. However, we understand, that sometimes a product may not be what you expected it to be or may not fit your furniture. That is why we recommend to measure your furniture as it suggested in measuring guide and make sure it's within a specified range before purchasing slipcover in order to prevent returns. In that unlikely event, we invite you to review the following terms related to returning a product. 

Please note that Fabric Swatch Sets are non refundable.
If you live in Canada and would like to return the order back to USA, we won't be able to provide you with return shipping label.  

If you want to return or exchange the slipcover within 30 days since you received it please submit the form at the returns and refunds page. We’ll get back to you within 1 business day and provide you free of charge returning shipping label.

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Please note that after 30 days since you received the item, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in a new condition and unused. It must also be in the original packaging with all folding cardboards, instructions and elastic straps (if included).  You can send the product back to us using our free UPS pre-paid shipping label or you can send it yourself with any carrier of your choice. Simply attach the label to the package and use the nearest UPS drop-off location.
However, if you decide to send it yourself the shipping cost is non-refundable. Please consider using a trackable shipping service or purchasing shipping insurance. In case if the returned item is in unsellable condition, we will charge restocking fee in the amount of 20-50% of the purchase. Unsellable condition examples are: slipcover is dirty or stained; slipcover has odor or bad smell; slipcover came with pet hair; fabric is damaged or has pulled threads; accessories are not returned or broken; packaging and/or instruction papers are damaged or missing.   Once your return is received and inspected, we will process your refund within 3-5 business days and a credit will automatically be applied to your credit card or original method of payment.  
Thank you for choosing Mamma Mia Covers!

We hope that you will share with us your thoughts and ideas. 

We strive to provide you with the best quality and the best service! 

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