We truly believe that you will love our slipcovers as much as we do. However, we understand, that sometimes a product may not be what you expected it to be or may not fit your furniture. That is why we recommend to measure your furniture as it suggested in measuring guide and make sure it's within a specified range before purchasing slipcover in order to prevent returns. In that unlikely event, we invite you to review the following terms related to returning a product.
Contact us if you want to return or exchange the slipcover within 30 days since you received it. This is applicable to slipcovers purchased from July 1, 2020. Please submit the form below and we’ll get back to you within 1 business day.
We will provide you with a return shipping label and deduct its cost from the refund amount. Shipping label cost depends on the weight and distance between your address and our return center which is located in Miami, FL. Our customer agents will provide you with all details.
If you would like to exchange slipcover for another one, we will provide you free of charge returning shipping label along with the invoice for the shipping the replacement. After the payment we will send you replacement.
Our return policy lasts 30 days. Unfortunately, after 30 days since you received the item, we can’t offer you a refund or exchange. To be eligible for a return, your item must be in a new condition and unused. It must also be in the original packaging with all folding cardboards, instructions and elastic straps.
In case if the returned item is in unsellable condition, we will charge restocking fee in the amount of 20-50% of the purchase. Unsellable condition examples are: slipcover is dirty or stained; slipcover has odor or bad smell; slipcover came with pet hair; fabric is damaged or has pulled threads; accessories are not returned or broken; packaging and/or instruction papers are damaged or missing
Once your return is received and inspected, we will process your refund within 14 business days and a credit will automatically be applied to your credit card or original method of payment.
If you want to return or exchange the slipcover within 30 days since you received it, please submit the form below.